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Domain Name Registration
Domain names are subject to availability. A name may have already been taken even it does not show a website.
Australian .com.au names MUST have some valid link to a registered business name. You may be contacted by the Registrar at the time of registering to confirm such a link. Usually the business name is contained in the name but it can also be a product. The rules have been relaxed a little in recent times.
Currently .au names are registered for 2 years at a time. Extensions .com, .biz, .net have no restrictions other than availability. They may are registered annually or for longer periods.
When registering the domain name, we will name the client as the owner and ourselves as the technical and administrator contacts unless instructed otherwise. This information is openly available on the internet so that anyone can find the owner of a website. There is no more information than what a business would normally advertise. However, if you are a home based business and don't have a PO box address, your residential address would be displayed. If you have concerns about this, call us for alternatives.
When deciding on a domain name, try to keep it a reasonable length, easy to remember and related to your business. Try: writing it as an email address; saying it to someone over the phone (you can just pretend of course).
Hosting
We have sourced reliable and cost effective third party hosting services in a world class facility. Single computer hosting is 99%+ reliable. This means that there will be interruptions to service due to failures. Usually these are only a matter of a few hours or less about half a dozen times in a bad year. This level of hosting suits most sites. For mission critical applications where your site must be online 24/7 no matter what, you need to have multiple hosting so that at least one is working.
Design
We hand craft your website to give a unique look and feel. Our sites are constructed in such a way that future changes are relatively straight forward and consequently less costly to alter.
Copyright Conditions
All text and images specific to your purpose and/or supplied by you are copyright to you.
Apart from selling your business, you cannot pass the design onto another entity, fee or free, without permission and possible charge from us.
We reserve copyright on the layout and underlying code of your site unless you pay an exclusive use premium. This means that we may provide a site with similar "look and feel" to another client. We will not do so where there is any likelihood of comparison of clients' sites eg 2 flower shops.
Other Conditions
Significant changes to originally supplied content during the initial development, may incur additional costs.
Colours used on the website will be approximate to specification as the displayed colour depends on the monitor on which they are viewed.
Resolution used will be for 800 x 600 pixel screen resolution unless otherwise specified.
Websites will be design to display correctly on Internet Explorer 5.5 and above and Firefox. This covers approximately 90% of all internet users.